Visage Technologies d.o.o., Ulica Ivana Lučića 2a, 10000 Zagreb, Croatia processes the personal data of visitors of the site https://visagetechnologies.com in accordance with applicable regulations governing the protection of personal data in the EU and Croatia – General Data Protection Regulation 2016/679 and the Law on Implementation of General Data Protection Regulation OG 42/18.

How do we use your data?

This Notice explains how Visage Technologies collects, uses, and discloses personal information about you (your “personal information” or “personal data”) when you visit this website or contact us using the information provided there.

Your personal data is processed only when necessary and when there is an appropriate legal basis under the provisions of the General Data Protection Regulation. Visage Technologies feels strongly about the protection of the personal data of its employees, visitors, users of its website, and all other users of our services and will treat such personal information as confidential information and a business secret.

We utilize the personal data we gather on this website for the following purposes:

  • Fulfilling your requests;
  • Maintaining and developing our relationship with you;
  • Sending you marketing materials based on your communication preferences;
  • Maintaining the website itself – personalize it for you and gain an understanding of how it is used so that we can improve it.

Additionally, Visage Technologies may process your personal information for the following purposes:

Surveys and questionnaires

Your opinion is extremely important to us. We want to know if you are satisfied with our products and services and if you think there is room for improvement. Participation in these surveys is voluntary as is the registration of personal data in the questionnaires.

Inquiries and complaints

In order to answer all your inquiries or complaints we need your information, such as your name, surname, and e-mail address so that we can contact you. If you contact us with your inquiries, the information you provide us will be processed so that we can answer and solve your problem.

The personal information necessary to resolve complaints about the service provided shall be kept as of the date of receipt in accordance with the regulations governing consumer rights and the provision of our services.

International data transfers

Your personal data may be transmitted both inside the European Economic Area (“EEA”) and to countries outside the EEA. When we transmit your personal data outside of the European Economic Area, suitable protection in accordance with our legal duties is put into place to guarantee that your data is appropriately protected, regardless of the country to which it is sent.

Recipients of personal information

Information about visitors to our website is collected by Google Analytics for the purpose of better understanding the needs of users, improving products and services, and providing users with full functionality and quality content by using cookies from our websites. 

The information collected by this service includes the user’s IP address, browser information, language, operating system, and other standard information required for the statistical analysis of website visitors.

Cookies

We want to provide our users with a personalized experience. Our website contains cookies for this purpose. Cookies are small files that are created and placed in the user’s computer while visiting our website. With cookies, we can record your activities or settings and allow you to receive personalized notifications of services and offers that may be of interest to you the next time you visit our site. Thanks to cookies, we know you have been here before and we can tailor the content we show you according to your interests.

In addition to these, we use third-party cookies on our website, such as Google Analytics, the implementation of which is described in the previous section.

You can also configure your Internet browser to prevent cookies from being written to your computer. For the best user experience, we recommend using the default web browser settings. 

Storage of personal information

Your personal data is stored in accordance with the terms and duration set by the law governing our business as well as Visage Technologies’ data protection policy.

Personal data protection measures

Visage Technologies aims to provide an adequate level of data processing security. In order to ensure adequate confidentiality, integrity, and availability of personal data, we apply appropriate technical and organizational security measures and conduct auditing based on an assessment of the risk of data processing.

We carry out data processing in accordance with the principles of processing personal data and the principles of information security. We only collect data that is necessary for processing purposes and do not store it for longer than necessary.

Data Subject Rights

Depending on the purpose and legal basis of the processing of personal data, the applicable rules of domestic and European law, and other circumstances, you can always ask for:

  • Access to your personal information,
  • Rectification of your personal information,
  • Deleting your personal information,
  • Limiting the processing of your personal information.

If you believe that any of your rights have been violated, you may file a complaint about the processing of personal data with the national supervisory authority. In the Republic of Croatia, the supervisory authority is the Personal Data Protection Agency, Martićeva 14, 10 000 Zagreb, and you can reach them at: [email protected]

Contact data

In accordance with the applicable legal regulations, any request/request for the protection of personal data will be resolved as soon as possible and not later than 30 days after receipt.

When contacting and submitting these requests, we will make reasonable efforts to verify your identity and prevent the unauthorized and unauthorized processing of personal information.

Contact details of the Data Protection Officer:

Visage Technologies

To: Data Protection Officer

Ivana Lučića 2a

10000 Zagreb

Contact Data Protection Officer via email:

email: [email protected]

Amendments to this Notice

Notice of amendments to this Notice will be published in due time and available on the pages of Visage Technologies d.o.o. at www.visagetehnologies.com

This Notice is in effect from the 15th of June, 2022

Cookie Preferences

To make our website easier to use and adapt our content to be more relevant for you, Visage Technologies employs cookies. This page will explain what cookies are, why they’re used on our website, and how you may manage them if you want to.

About Cookies

Cookies are little files that are created and stored on the user’s computer as a result of their visit to our website. Cookies allow us to keep track of your actions or preferences and send you targeted alerts about services and offers that may be of interest to you the next time you visit our site. We know you’ve been here before thanks to cookies, and we may customize the material we display to your preferences.

Strictly Necessary Cookies

These cookies are required for you to be able to navigate the website and enjoy its features, such as accessing secure sections, and web pages cannot be delivered without these cookies.

Performance Cookies On/Off

These cookies track how our visitors interact with the site. It allows us to see which pages users visit the most and whether they receive error messages from web pages. These cookies do not gather any information that can be used to identify a visitor. The data gathered by these cookies is aggregated and thus anonymous and used only to improve the performance of our website.

Functionality Cookies On/Off

These cookies enable the website to remember your preferences. This could include your user name, language, or location, as well as more personalized and upgraded services. For example, by saving the region in which you are now located in a cookie, a website may be able to give you local weather reports or traffic news. These cookies can also be used to remember changes you’ve made to text size, fonts, and other personalized elements of websites. They may also be used to provide requested services, such as streaming a movie or leaving a remark on a blog. These cookies may collect information that is anonymized, so they cannot track your other browsing activities.

Targeting and Advertising Cookies On/Off

These cookies are used to display advertisements that are more relevant and tailored to your preferences and interests. They’re also used to limit the number of times you view an advertisement and to assist measure the campaign’s performance. They are normally inserted with the agreement of the website owner by advertising networks. They keep track of the websites you visit and share this information with third parties such as advertisers. Targeting cookies are frequently tied to site functionality offered by a third party.